Privacy Policy of Skyhills Casino
At Skyhills Casino, we place great importance on protecting your personal data. This Privacy Policy describes how we collect, use, and protect information when you use our services. By using our website, you agree to the practices described in this document.
What Data We Collect
We collect various types of information to provide our services to you. This includes personal identification data such as your name, email address, phone number, and date of birth, which you provide during registration. Additionally, we collect financial information necessary for processing transactions. Technical data such as IP addresses, browser type, and device information are automatically collected for security and analytical purposes.
How We Use Your Data
Your personal data is used to provide and improve our services. This includes account management, transaction processing, and customer support. We use your contact details to inform you about important account changes and promotional offers if you have given your consent. Data is also used for fraud prevention and compliance with legal obligations.
Data Protection and Security
We implement comprehensive technical and organisational measures to protect your data. SSL encryption secures all data transfers between your device and our servers. Access to personal information is restricted to authorised personnel who require it for their duties. Regular security audits and updates ensure continuous protection against new threats.
Sharing Data with Third Parties
We do not sell or rent your personal data to third parties for marketing purposes. Data may be shared with trusted service providers who assist us in performing our services, such as payment providers. We may disclose data if legally required or to comply with legal proceedings. All third parties are contractually bound by strict confidentiality obligations.
Cookies and Tracking Technology
Our website uses cookies and similar technologies to enhance your experience. Essential cookies are necessary for the website's functionality and cannot be disabled. Analytical cookies help us understand how visitors use the website. You can manage your cookie preferences through your browser settings, although this may limit functionality.
Your Rights as a Data Subject
You have the right to request access to the personal data we hold about you. Correction of inaccurate data can be requested through our customer service. The right to data erasure applies unless legal retention obligations are in effect. You can object to certain processing activities or request a restriction of processing.
Data Retention Periods
We retain your personal data for no longer than necessary for the purposes for which it was collected. Account data is kept for as long as your account is active, plus the legally required period thereafter. Transaction data is retained in accordance with financial regulations that prescribe a minimum retention period. Upon expiry of retention periods, data is securely deleted or anonymised.
Minors
Our services are exclusively intended for individuals aged 18 and over. We do not knowingly collect data from minors. If we discover that data from a minor has been collected, it will be immediately deleted. Parents or guardians who believe their child has provided data can contact us for its removal.
Changes to This Policy
We reserve the right to amend this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website. The revised version will be effective from the publication date unless otherwise stated. We recommend that you review this policy regularly for the most up-to-date information.
Contact Us
For questions regarding this Privacy Policy or your personal data, please contact our privacy team. Use the contact form on our website or send an email to our support address. We aim to respond to all requests within 30 days in accordance with applicable legislation. For complaints about data processing, you may also contact the relevant supervisory authority.